Custom Packaging As Unique As Your Product

Answer: ZEE Packaging is your one stop solution for all kind of packaging needs across many different industries! We produce all type of boxes, inserts, sleeves, labels, pouches, bags, poly mailers, tags, accessories, food service paper and whole lot more. Our biggest strength and main area of focus is folding cartons, mailer boxes & rigid boxes but our capabilities go far beyond just that. From boxes and cards to accessories and promotional materials we can handle any type of printing & packaging you throw at us. On top of that we also provide flexible packaging, tins and primary packaging solutions. Head over to our solutions page or simply talk to one of our experts today and let us show you how we can help make your packaging vision a reality!

Answer: Getting your order started is quick and easy! Simply head over and fill out our quote form with all your packaging specifications including size, material and finishing requirements. Our team will review your details and get back to you by email with pricing as soon as possible. Once you are happy with the pricing just send over your artwork files and we will prepare a digital proof for you to review. After you approve the proof and complete your payment we jump straight into manufacturing your order. Delivery will follow based on whichever turnaround you selected for your order. If you prefers to talk to someone directly to submit your details? You can also chat with our live agents anytime or call us at (646) 586 5308 (Monday to Friday 9AM-5PM ET) and we will be happy to help!

Answer: For most of our Custom packaging products our Moq begins at 100 units which we think is very reasonable for businesses of any size. It does not matter if you are a small startup just getting off the ground or a large established brand we are happy to work with you either way. Please note that certain products and unique printing requirement or specific design details might adjust minimum quantity slightly. Our friendly sale team is always here to chat and find a solution that fits your exact needs and budget perfectly. Reach out today and lets figure out best plan for you!

Answer: We know that every customer has different deadline so we have put together four turnaround options to give you full flexibility. Our fastest option is Urgent at 5-8 business days which is perfect when you really need your packaging in a hurry. Next up is Express at 10-15 business days for those who have just a little more breathing room. Our Standard turnaround runs 20-30 business days and is by far most popular option we offer. And finally for customers focused on getting best possible price we have Economy turnaround at 40-60 business days which works great for large bulk orders. Keep in mind all these timelines kick in only after your artwork has been approved. When we go through your quote together we will make sure you pick right turnaround for your timeline!

Answer: Yes definitely! Our inhouse design team is available to help you through every part of the design process from start to finish. Already have a logo but not sure how to place it correctly on the box or dieline? We will take care of that for you at absolutely no charge. If you need us to build a completely new design from ground up a small fee may apply based on how complex the project is. Whether you are coming to us with nothing but an idea or you just want to freshen up your existing packaging look our designers are ready to guide you every step of the way. We help with everything from Layout and Typography to Imagery, Graphics, Logo placement, Branding and color selections. One can be sure we will make your packaging look absolutely amazing! We truly love helping brands create something special and unique.

Answer: We carry very wide selection of materials to make sure we have right option for every kind of packaging project. Our Cardstock comes in range from 12pt all the way up to 28pt and we also stock Natural Brown Kraft paper which is eco friendly and very popular choice right now. White SBS in both C1S and C2S is widely used especially for retail shelf packaging. Need something tougher for shipping? Our Corrugated stock comes in 1-3 ply with all available flute types to give your products maximum protection. For luxury and premium packaging nothing beats our Rigid Greyboard available in 36pt and 48pt thickness. We also carry Metallized and Textured stocks for when you want something truly eye catching. Choosing right material really depends on your specific requirments so if you are unsure just ask our sales team and they will point you in right direction. We also carry labels, tins, paper and fabric bags and flexible packaging options too!

Answer: When it comes to printing and finishing we have everything you need to make your packaging really pop! We offer Offset, Digital and Screen printing with capability of up to six colors on both inside and outside surfaces using CMYK and Pantone color systems. We use soy based, oil based and water based inks depending on what suits your project best. Finishing options include gloss lamination, matte lamination, soft touch coating and varnish to give your packaging that polished professional look. For something extra special we also offer premium embellishments like spot UV, hot foil stamping, embossing and debossing. Metallic effects and food grade safe printing options are available as well. All these finishing choices really elevate your packaging and help your brand make a very strong and lasting impression on customers!

Answer: Absolutely we provide samples so you can see and feel your packaging before full production begins! At no cost to you we will send a digital proof which includes both a 3D mockup and a flat dieline view for you to check everything carefully. If you would like to physically hold and feel the material we can also arrange a plain unprinted sample which is quicker and more affordable option. If you want a fully printed custom sample with your actual design that is possible too but will cost a bit more since it requires complete production setup even for just one box. Good news is that in many cases your sample cost can be credited toward your final order amount. Most of our customers are perfectly satisfied moving forward after seeing digital proof and plain sample together. We want you to feel fully confident before we begin production!

Answer: Don't worry about artwork preparation because we make the whole process as simple as possible for you! Please send us your design files in AI, PDF, EPS or PSD formats for best results. One should make sure files are set up in CMYK color mode or Pantone colors and resolution needs to be at 300 DPI for best print quality. Make sure all fonts are outlined in your design file and always include at least 1/8" bleed around all edges of artwork. As soon as we receive your files our prepress team will carefully review everything and flag any issues that need a quick fix before we go to print. We also check to confirm your artwork fits the dieline correctly. If there is a problem we will let you know straight away so it can be corrected quickly. Our goal is making sure your packaging prints perfectly every single time!

Answer: We care deeply about sustainability and are proud to offer a good range of eco friendly packaging options! We stock recycled Kraft paper and use soy based inks throughout our printing process. Majority of our cardboard materials are fully recyclable and we also work with FSC certified materials with certificates available upon request. If you want to avoid plastic coatings entirely we have options that skip them completely making your packaging much easier to recycle or compost after use. Our overall production process is designed to keep waste as minimal as possible and all our inks are environmentally responsible and safer for planet. If sustainability is a core value for your brand we would love to help you find perfect balance between great looking packaging and staying green. Choosing eco friendly packaging is also great way to connect with customers who care about environment!

Answer: We are very happy to say that we offer completely free shipping on every order we send out no matter the size! We work with well known and trusted carriers including FedEx, DHL, UPS, USPS and TNT to make sure your packaging arrives safely and right on time. Depending on production facility and turnaround you choose your shipment will travel by ground shipping, air cargo or sea freight. Every order is carefully packed using corrugated shipping boxes, strong pallets, stretch wrap and corner guards to ensure nothing gets damaged along the way. If you need your order shipped to more then one location we can handle that for you as well. As soon as your order is on its way we will send you a tracking number so you can keep eye on your delivery at all times. Delivery times do vary depending on your location but we always do our absolute best to meet our given turnarounds!

Answer: Yes of course! We proudly ship to customers in many countries all around world and have happy clients on basically every continent. Free shipping applies to all international orders just like domestic ones so you will not see any surprise shipping charges from us. How long delivery takes internationally depends on turnaround option you choose and where exactly you are located. One thing to keep in mind is that some countries charge customs duties or import taxes when package enters your country and those fees are responsibility of the customer. However we can give you a good estimate of any potential customs costs before you finalize your order so there are no surprises waiting for you. We have plenty of experience with international shipping and will make whole process smooth and hassle free for you!

Answer: We don't have traditional warehousing or inventory management services available just yet however it is definitely something we are working hard on bringing to our customers in near future. For now we have a very practical solution that many of our bulk order clients absolutely love. We can produce your entire order all at once and then ship it out to you in smaller batches whenever you actually need it. This way you avoid having to store huge quantities at your own facility. And since we offer Urgent turnaround of just 5-8 business days all you have to do is let us know when your stock is getting low and we will have fresh supply heading your way very quickly. Reach out to us today and we will help you put together an ordering schedule that keeps your packaging supply running smoothly at all times!

Answer: Quality control is something we take extremely serious and it is built into every single stage of our production process! All our production facilities are ISO certified under standards 9001, 14001 and 45001 which are recognized internationally for quality management excellence. Throughout production our dedicated quality team continuously pulls and inspects samples checking print color accuracy, alignment, material strength and finishing quality at every stage. From initial paper quality checks all the way through printing, cutting and box assembly our workers are always watching for any defects or issues. Workers monitor products as they come off machines to immediately catch any smudges, misprints or imperfections. Before anything leaves our facility a thorough final inspection is completed to confirm everything meets our strict standards. You can be sure that with our years of experience and proven QA process your packaging will always arrive exactly as expected!

Answer: We try to make payment as simple and flexible as possible for all our customers! You can pay using all major Credit Cards including Visa and Mastercard, PayPal, Stripe, Google Pay, Apple Pay, wire transfers and ACH bank transfers. For certain long term customers we do have Net 30 payment terms available but eligibility needs to be confirmed with our sales representatives before it can be applied to your account. For all standard orders full payment upfront is required unless different terms have been agreed upon between both parties in advance. If you have any questions at all about payment options just reach out to our team and we will gladly help find best solution for you!

Answer: Cancellations or modifications to your order are only possible if production has not yet started and no setup has been created for your order. Once we have begun printing process we are unfortunately unable to cancel, modify or issue a refund because custom packaging is produced specifically to your design and simply cannot be reused or resold to somebody else. If any defect or error happens on our end we will absolutely reprint the affected pieces or your full order at no additional charge to you. However if problem is caused from customer side such as incorrect artwork being submitted we are unable to offer a reprint or refund unless both parties come to a mutual agreement on resolution. We always encourage customers to review their digital proof very carefully before giving final approval to avoid any issues. Please visit our refund policy page for complete details on our policy!